Frequently Asked Questions

What is typically involved with making funeral arrangements?
At Hubert Funeral Home and Cremation Services, we furnish each family with our General Price List, Casket Price List and Outer Container Price List. We then discuss the desired service requested by the family. We will then ask personal information about the deceased for the obituary, necessary legal forms that need to be completed, and compile a tentative schedule when the funeral or memorial service, visitation, religious or fraternal service will be held.

We will also discuss and estimate the various third party expenses, which usually include some of the following items; cemetery, crematory, obituary and newspaper notices, certified copies of death certificate, church/clergy honorarium, out of state shipping service/funeral director and airline transportation. 

After arrangements have been agreed upon, we will provide the family with an Itemized Statement of Goods and Services which meets the Federal Trade Commission and New York State requirements.  

What should I be prepared to provide when going to the funeral home to make funeral arrangements?
During the initial phone call with the person responsible for funeral arrangements, most families are asked to bring a full change of clothing for the deceased, a photograph for the obituary and hair style, and discharge papers if the deceased served in the military. Some other important and necessary information are the deceased’s Social Security number and parent’s names (including mother’s maiden name).

What is the first thing to do when a loved one dies out of town?
The best thing to do when a death occurs out is call us directly at (716) 483-1902. We can then help guide you through many decisions involved with the logistics of getting your loved one back to Jamestown. If services are going to be held out of town, we can coordinate with another funeral home of your choosing and then make the necessary arrangements for transportation to Jamestown.

What should I do if the death occurs in the middle of the night or on the weekend?
We take great pride in the fact that we have and will always answer our phone. You need not hesitate calling us on any day at any hour and you will speak with us directly.

Do clergy always officiate at a funeral service?
Not everyone has a relationship with a religious institution and there is no law or rule that a member of the clergy must officiate at a funeral service. While a clergy person can certainly provide a certain level of comfort to families at this difficult time some alternatives could be the chaplain of a nursing home, officers of a social club or veterans group, or a family member or friend.

What purpose does a funeral serve?
It is the customary way to recognize death and its finality. Funerals are recognized rituals for the living to show respect for the dead and to help survivors begin the grief process. Funerals in one form or another have been conducted to honor the dead since around 35,000 BC.

What do funeral directors do?
Funeral directors are caregivers and administrators. They make the arrangements for transportation of the body, complete all necessary paperwork, and implement the choices made by the family regarding the funeral and final disposition of the body. 

Funeral directors are listeners, advisors and supporters. They have experience assisting the bereaved in coping with death. Funeral directors are trained to answer questions about grief, recognize when a person is having difficulty coping, and recommend sources of professional help. Funeral directors can refer survivors to support groups in the community.

Must you have a funeral director to bury the dead?
Yes. In New York State, a licensed funeral director or undertaker must be present and personally supervise the interment or cremation, or the pick-up from or delivery to a common-carrier of a dead human body. (NYS Sanitary Code Part 77.7(a)(4)) Further, a licensed funeral director must sign and file the certificate of death with the registrar in the district in which the death occurred.

Why have a public viewing?

Viewing is a part of many cultural and ethnic traditions. Many grief specialists believe that viewing aids the grief process by helping the bereaved recognize the reality of death. Viewing is encouraged for children, as long as the process is explained and the activity is voluntary.

What is the purpose of embalming?
Embalming sanitizes and preserves the body, retards the decomposition process and enhances the appearance of a body disfigured by traumatic death or illness. Embalming makes it possible to lengthen the time between death and the final disposition, thus allowing family members time to arrange and participate in the type of service most comforting to them.

Isn't burial space becoming scarce?
While it is true some metropolitan areas have limited available cemetery space, in most areas of the country, there is enough space set aside for the next 50 years without creating new cemeteries. In addition, land available for new cemeteries is more than adequate, especially with the increase in entombment and multi-level grave burial.

Is cremation a substitute for a funeral?
No. Cremation is an alternative to earth burial or entombment for the body's final disposition and often follows a traditional funeral service. According to FTC figures for 2005, direct cremation occurred in 19% of deaths.

What determines the cost of a funeral?
The family of the deceased does. Hubert Funeral Home and Cremation Services offers a wide variety of services to choose from. The cost of a funeral will depend on how elaborate or how simple a ceremony is desired. 

The cost of a funeral includes a professional service charge, transfer of remains, embalming, other preparation, use of viewing facilities, use of facilities for ceremony, hearse, limousine and casket. Vault, cemetery and monument charges are additional. 

Who pays for funerals for the indigent?

Other than the family, there are veteran, union, and other organizational benefits to pay for funerals, including, in certain instances, a lump sum death payment from Social Security. In most states, some form of public aid allowances are available from the state and vary by county.

Most funeral directors are aware of the various benefits and know how to obtain them for the indigent. However, funeral directors often absorb costs above and beyond what is provided by agencies to insure a respectable burial for the deceased.